The mess that is the U.S. Department of Homeland Security shouldn't be a surprise to anyone. They are breaking the law in their immigration sweeps, as well as in their internal policies. We have recently replaced one unqualified Trump loyalist with a different unqualified Trump loyalist. Following is the transcript from an article on that subject, drawing from interviews with current and former DHS officials and agents.
The View From Inside Trump’s D.H.S.
Dozens of agents and officials share their stories about
working in the Department of Homeland Security during the harsh crackdown on
illegal immigration.
By Rachel Poser, Emily Bazelon and Matthew PurdyPhotographs
by Stephen Voss
On Day 1 of his presidency, the Trump administration began
the harshest crackdown on immigrants inside the country since the 1950s.
Stephen Miller, Trump’s homeland security adviser and the architect of his
immigration policy, set a target of 3,000 arrests a day and one million
deportations a year.
The administration has argued in court that nearly everyone
who illegally crosses the border is subject to mandatory detention and has
fired more than 100 immigration judges it viewed as lenient. Most
controversially, Trump ordered surges of thousands of immigration enforcement
agents in U.S. cities, leading to declining approval ratings, mass protests and
the fatal shootings of two American citizens by federal agents.
The main engine of Trump’s enforcement campaign is the
Department of Homeland Security. To understand how the agency has transformed,
we interviewed more than 80 former and current D.H.S. employees, as well as
officials in the Justice Department, which oversees immigration courts. Many of
them supported increased enforcement but criticized the administration’s
execution, aspects of which they characterized as chaotic, dangerous and
ineffective.
Career employees described experiencing a frustrating sense
of whiplash as immigration policy has swung back and forth between Republican
and Democratic administrations. The root of the problem, as they see it, is the
failure of Congress over many decades to pass new laws that address today’s
realities. In February, the Department of Homeland Security shut down after
Congress failed to reach a deal on Democrats’ proposed changes to enforcement
tactics.
D.H.S. policies bar employees from speaking to the news
media without authorization. Some of our sources spoke on the condition of
anonymity because they feared retribution from the administration. We
corroborated their descriptions of specific incidents with colleagues,
contemporaneous notes and court documents. Miller, Homeland Security Secretary
Markwayne Mullin, former Secretary Kristi Noem and other agency leaders
declined our requests for interviews. We also sent the department detailed
questions.
In response to a request for comment, Lauren Bis, acting
assistant secretary of public affairs at D.H.S., wrote in an email that federal
immigration officers are arresting “the worst of the worst including murderers,
rapists, pedophiles, gang members and terrorists,” while facing “a coordinated
campaign of violence against them.”
A White House spokeswoman, Abigail Jackson, also responded
to a request for comment. “President Trump’s highest priority has always been
the deportation of illegal alien criminals who endanger American communities,”
she wrote in an email. “As the Department of Homeland Security has repeatedly
said, approximately 70 percent of deportations to date have been illegal aliens
with criminal records.”
The government’s own records complicate that picture. Only
about 5
percent of people booked into ICE custody in the last year have been
convicted of a violent crime. The number of arrests of people with violent
convictions has increased by 37 percent under Trump, while the number of
arrests of those with no conviction of any kind has
risen by 770 percent, according to ICE data. Many agents and officials
we spoke to say the relentless pursuit of deportations is unsustainable and has
compromised the department.
November 5, 2024
Trump won re-election after a campaign in which he called
the migrant surge the “greatest invasion in history.” From 2021 to 2023, more
than seven million people tried to cross the border illegally, and about 3.3
million were released into the country. Early in his term, Biden
backed a Democratic bill with a path to citizenship for 11 million undocumented
people, but Republicans refused to bring it to a vote. In 2024, Trump helped
kill a bipartisan bill on border security to keep the political pressure on
Democrats ahead of the election.
Bitta Mostofi, former senior official at U.S. Citizenship
and Immigration Services (U.S.C.I.S.): The Biden administration was so
worried about talking about immigration that every day it wasn’t in the news
was a good day. But you can’t implement a vision in silence. The anti-immigrant
narrative was effectively weaponized against us, with lots of resources behind
it, and we did not tell a different story.
Blas Nuñez-Neto, former chief operating officer of
Customs and Border Protection (C.B.P.): The vast majority of people
who cross the border illegally don’t try to evade the Border Patrol. They go
right up to agents and turn themselves in to make an asylum claim. There was a
lot of frustration with the way that our asylum system had just become a front
door. Agents were aware that the vast majority of people they’re processing are
not actually fleeing persecution — they’re economic migrants.
Mark Koumans, former deputy executive assistant
commissioner for operations support at C.B.P.: In 2022 and 2023,
C.B.P. encountered 5,000 to 10,000 undocumented migrants a day. Out of
necessity, our bread and butter was providing temporary housing, food, medical
and other care and relieving the overcrowding. Everyone coming has to be fed.
The kids need diapers. The diabetics need medication. And the pregnant women
need prenatal care.
When we hit 10,000 encounters per day in December 2023 — the
highest ever, by far — the wheels were starting to come off. It’s a wonder more
people didn’t die in custody, but it’s also a testament to the efforts of the
Border Patrol.
Ryan Schwank, former ICE attorney: The Biden
administration teed up the tragedies we’re seeing now, including by pushing
immigration courts to leave asylum cases in limbo. Once the Trump
administration began, the goal was to find a way to remove these individuals —
not at all costs, but pretty close to it.
January 20, 2025
On his first day in office, Trump issued a set of
executive orders that shut down avenues for legal entry established by the
Biden administration. Trump also expanded the categories of people subject to
“expedited removal,” a fast-track process that allows for deportation without a
hearing before an immigration judge.
Mark Koumans, former deputy executive assistant
commissioner for operations support at C.B.P.: Asylum was basically
turned off. Everyone was sent back to Mexico or from whence they came. Trump’s
appointees thought it all through, and that showed in the president’s executive
orders. Very rapidly, the migrants and cartels understood it’s a different game
now.
Rafael Reyes, former Border Patrol agent in charge in
Deming, N.M.: For Border Patrol, it came as a relief. They went from
catching thousands to hundreds to close to zero. The spaces in downtown El Paso
where migrants congregated — the churches, parks, bus stations — they started
to clear out. That was the honeymoon period. Then it turned into something
different. No one expected the volume of deportations.
January 25
The Senate confirmed Kristi Noem, the Republican governor
of South Dakota, as secretary of homeland security. Corey Lewandowski, Trump’s
2016 campaign manager, joined D.H.S. with a special status that allowed him to
serve as Noem’s unpaid chief adviser while continuing his consulting business.
Jason Marks, former supervisory refugee
officer at U.S.C.I.S.: At Secretary Noem’s first D.H.S. town hall, she
came out onstage to the theme song “Hot Mama,” spoke for maybe a few minutes
and took no questions and left. I wasn’t in the room, but it was something
everyone was talking about in real time. It felt like a “South Park” moment.
Danny Chin, former associate counsel at
U.S.C.I.S.: We were disappointed that someone was chosen with so
little relevant experience. Her claim to fame was killing
a puppy, so there were a lot of morbid jokes about how she could apply that
philosophy to immigrants.
Former D.H.S. executive 1: When Noem came in,
she wanted a quote-unquote “background” done on new hires to know that you’re
actually an administration supporter.
Former employee in the D.H.S. policy office: Lewandowski
would take some phone calls on Noem’s behalf. It seemed like he was making
decisions. There were rumors that he would troll the halls and see empty desks
and check the name plates and submit them for a purge of employees. So people
started leaving Post-it notes on their desks, like: In a meeting. In the
restroom.
Early February
As the administration began ramping up operations,
Immigration and Customs Enforcement, which traditionally conducts targeted
arrests inside the country, was joined by agents from Customs and Border
Protection, who were used to operating with fewer restrictions. D.H.S. began
detaining people near schools, hospitals, courthouses and places of worship
after Trump rescinded a policy against enforcement at “sensitive
locations” that
had been in place for decades.
Mark Koumans, former deputy executive assistant
commissioner for operations support at C.B.P.: Offices all over the
country were asked to provide dozens of agents to go help ICE. Then we saw
D.E.A. and F.B.I. and A.T.F. — everyone — in the streets. The joke in the
hallways became, We all work for ICE now.
ICE agent: Most ICE agents were happy to be
doing actual law enforcement, but there were others who were very nervous. They
were like, Bro, I don’t know what I’m doing out on the street. I would get a
lot of calls from people asking questions like, Hey, when I knock at the door,
what do I tell them?
Teresa Pedregon, former deputy chief patrol agent at the
northern border: Going into Walmart parking lots, setting up a
checkpoint — I’ve never seen anything like this in my career. It’s a complete
shift in the way Border Patrol has historically conducted enforcement
operations.
Homeland Security Investigations (H.S.I.) agent 1: They
changed the mission of Homeland Security Investigations, which falls under the
ICE umbrella. Under President Biden, H.S.I. was entirely focused on
transnational crime, ranging from human trafficking and smuggling to narcotics
trafficking, money laundering and child exploitation. Essentially, we were told
to pause all those criminal investigations, unless they have a nexus to an
illegal alien. Instead, we’d be doing civil immigration enforcement.
ICE lawyer: H.S.I. used to investigate companies
that were violating labor laws. Now, instead of going after the business
owners, they would be going after the employees. They had to hit five
workplaces every single day. It started with anything that sounded even vaguely
Hispanic and then became completely indiscriminate.
(Bis, the D.H.S. spokeswoman, claimed that H.S.I. has no
quotas and said The Times was “peddling a FALSE narrative.”)
H.S.I. agent 2: We pulled over a guy on our list
we’d been surveilling. There’s a kid in the back of the car, about 8 years old.
He’s crying. It’s clear that he’s distressed. He’s not really comprehending
what’s going on. The dad tells me he’s autistic.
I’m like, We’re not arresting this guy. So I told the guy in
Spanish: Get an attorney, whatever you got to do. You’re here unlawfully.
You’re subject to deportation. The guy started crying. I said: Look, I get it.
I’m a dad. Just go. I know for a fact that there are agents that would not have
done that. They would have been like: Somebody else can take care of the kid.
We can bring Child Services.
ICE agent: Bystanders were recording agents and
doxxing them. One of us would get photographed and put on Instagram, and you’d
send the link around like, They got so-and-so. Then the mask thing started. I’d
try to explain what was going on to the people we were arresting in a less
threatening way, like, We’re just going to bring you in because you have a
final order of removal, and when we get there, we’re going to review
everything. But it was harder to calm the person down if I had somebody with me
that’s in a mask. I like not being a hypocrite, and I would be nervous to open
my door to a dude in a mask.
H.S.I. agent 1: There was an incredible amount
of pressure for numbers. Publicly, the administration was saying we’re going
after hard-core criminals. But in reality, day to day, we were doing everything
but that. If we arrested a hundred individuals, maybe 10, 15 had serious
criminal violations.
At times, there was borderline profiling. One time, my guys
were assisting agents sitting on an address because they had a specific target
package for an individual who was a Hispanic male. A different Hispanic male
comes out of the house, jumps into a car, drives away, and the agents initiate
a car stop. Just because he’s also Hispanic. I told my agents, Do not engage in
this type of behavior. We had a lot of agents retire or leave because of the
moral dilemma.
(“Any allegations ICE law enforcement engages in racial
profiling are FALSE,” wrote Bis, the D.H.S. spokeswoman.)
February 9
In an interview on
CNN, Noem said she had granted Elon Musk’s DOGE team access to D.H.S. data to
detect waste, fraud and abuse. Claiming that fraud was rife in government
services, Trump officials instructed U.S. Citizenship and Immigration Services
to more stringently vet visas, work permits and green cards; they also directed
ICE to request data from other federal agencies.
Former ICE technology official: Leadership told
us to start asking for data from Social Security and Medicare — places that
historically have been firewalled from immigration. Like, Hey, open the doors
to Medicare so we can figure out the last three hospitals this person went to.
They’re trying to pull as much information as they can to track these folks
down, but that data was walled off for a reason. For example, if you think your
Medicare data might be shared, you might not go to the doctor when you have a
highly communicable disease, and that harms the whole community. I think data
privacy is going to be one of the bigger casualties of not keeping the adults
in the room.
Sarah
Pierce, former policy analyst at U.S.C.I.S.: In meetings, the career
staff above me started saying our programs were riddled with fraud. I was
shocked. They were trying to save their jobs by showing the administration they
wanted to come down hard on asylum seekers. But it didn’t pay off. My division
no longer exists.
Susan Raufer, former supervisory refugee officer and
former head of the Newark asylum office: We were assigned to go
through old files and do more security checks and vetting after they paused all
the refugee applications.
I remember a case from Central America of a woman who had
been sexually trafficked by her spouse and had fled from him. The way the law
is written, you can show fear of persecution if the persecutor is your
government or an entity your government is unable to protect you from. She’d
gone to the authorities in her country, and they sent her home. So she went
into hiding. She went through all the hoops and was granted refugee status, but
because of the pause, she’s still there, waiting.
March 10
Honduras signed an agreement with the United States to
receive asylum seekers from countries in Central America. Guatemala, Ecuador
and a few African nations later did the same. Over the course of the year,
according to Human Rights First, the United States sent nearly 14,000 people to
these and other
third-party countries, where some reported being
detained, tortured and separated from family members, including children.
Danny Chin, former associate counsel at U.S.C.I.S.: These
are countries with no real asylum process and rampant human rights violations.
But the Board of Immigration Appeals approved removals to these countries, and
then immigration judges said they had to grant the government’s motions. A lot
of people will be detained indefinitely in these countries where they have no
ties. The administration uses these removals to instill fear. They want people
to self-deport.
Kerry
Doyle, former chief of ICE’s legal branch and former immigration judge: Before
the current administration, there were a handful of examples of third-country
removals, but never anything like this volume. The government is also not
sharing the agreements with the third countries in court. For immigration
judges to go along with that is highly suspect, in terms of due process and our
international obligations.
March 21
Noem largely dismantled the D.H.S. ombudsman’s offices and
the Office for Civil Rights and Civil Liberties, which investigates civil
rights complaints involving the department. “These offices have obstructed
immigration enforcement by adding bureaucratic hurdles,” Tricia McLaughlin,
then a department spokeswoman, said
at the time.
Sarah Pierce, former policy analyst at U.S.C.I.S.: This
administration isn’t prioritizing oversight. There’s a strong relationship
between that and the record number of nearly 50 deaths in detention on Trump’s
watch.
I think what has scared me the most is how incentivized the
administration seems to be to make the conditions poor. They want detention to
be a place you can’t stand to be. That’s why we’re hearing about overcrowding,
poor sanitary conditions and no temperature regulation.
Immigration detention is not supposed to be prison. It’s
civil, not criminal. But these places are like prison, or worse. And there are
thousands of children there.
Rebekah Tosado, former section director in the D.H.S.
Office for Civil Rights and Civil Liberties: Our job was to conduct
oversight over how D.H.S. carries out its mission. They called us “internal
adversaries.” We had 147 employees. Now detention has exploded, and there are
two full-time employees, a handful of contractors and a political appointee
with no civil rights experience.
D.H.S. attorney: I saw a handwritten letter from
dozens of people at a detention facility. They all signed their names. They
made allegations about the food, medical care and sanitation, and they said
their use of the law library was heavily restricted, which would be a violation
of the department’s standards. The field office said there were no issues — and
that’s it. It doesn’t matter if the field office is lying. And they know that.
March 25
Noem began terminating programs that allowed more than a
million people to live and work in the United States temporarily. They came
from a dozen countries, including Cuba, Haiti, Syria and Venezuela, that
previous administrations designated as dangerous.
Former policy analyst at U.S.C.I.S.: Unfortunately,
I was part of the team that dismantled temporary protected status. Countries
I’d written up as unsafe a few months earlier were supposed to be safe now. It
was a complete farce. Even if it was still unsafe to return, they said it was
not in the national interest to continue the programs. Haiti in particular felt
very wrong. They terminated the program without any wind-down period. It was
just, Get out of the country.
(Bis, the D.H.S. spokeswoman, noted that Haitians were
granted temporary protection after an earthquake 16 years ago. “It was never
intended to be a de facto amnesty program,” she wrote. “Temporary means
temporary.”)
Jason Marks, former supervisory refugee officer at
U.S.C.I.S.: When those protections are suddenly terminated, you’re
effectively shifting large groups of people from legal status to no legal
status. And there’s a principle of international law here: non-refoulement —
you don’t send someone back if that means putting them in harm’s way.
April 7
The administration canceled social and legal services for
families affected by Trump’s “zero tolerance” policy during his first term,
when children were separated from their parents at the southern border. A 2023
court settlement mandated services for about 5,000 children and their parents
and set up a special process for them to apply for asylum. Nonetheless, the
Trump administration has detained at least 25 family members and deported six.
“The facts and truth remain the same,” Tricia McLaughlin, then a D.H.S.
spokeswoman, said of
the deportations. “These individuals were here illegally.”
Kate Angustia, former U.S.C.I.S. lawyer: In the
first Trump administration, these kids were in detention without care and
support, with the government arguing in court about whether toothpaste was a
valid health need. It took forever for their parents to find them.
Michelle Brané, former ombudsman for the Office of
Immigration Detention: I led the Family Reunification Task Force under
Biden. Hundreds of children hadn’t seen their parents for years. Depending on
their age, the kids separated under “zero tolerance” had a lot of different
responses — all of them traumatized. They regressed in toilet training, in
speech, in behavior. Every health care professional we consulted agreed that
forced separation from a parent is extreme trauma.
Former D.H.S. policy official: We had a meeting
early in the year about these families with D.H.S. lawyers who had been working
on this case for years. There was one guy there from the director’s office who
wanted to prove how gung-ho he was, and he kept saying there has to
be a way to deny all these people, as he put it. We’re saying, No, that is a
violation of the settlement agreement. But he kept hammering.
The judge who was overseeing the settlement later ordered
the government to restore
services and bring back the families who were deported. But so far
they haven’t been returned.
April 11
A Justice Department memo said
immigration judges could dismiss asylum cases without a full evidentiary
hearing if asylum seekers filed incomplete or legally defective applications.
An earlier department memo rescinded guidance in
2023 that provided people with limited proficiency in English “reasonable
access” to language services outside of court to file legal documents (as well
as in-court translation).
Mimi Tsankov, former immigration judge: When
people file their own cases, or their lawyers miss something, their asylum
applications often don’t tell their whole stories. The message of the April
memo was to speed through the cases quickly without giving people a second
chance to fix their mistakes.
ICE lawyer: I think it’s a great idea for judges
to have that authority. Lawyers used to apply for asylum for their clients and
leave the form completely blank as to what the reasoning is. So the client
would get years in the United States before they had to show up at a hearing
and give a rationale. There are cases where the lawyers literally write “gangs”
as the rationale. One word.
Amanda Ceja, former interpreter in the Denver immigration
court: We were directed to give out forms in English and also told
that we couldn’t offer any additional explanation. People didn’t know what the
rules were. Our lines at the window went all the way down the hall, and the
phone calls were incessant. All we could say was, You need to talk to an
attorney. I saw a lot of people get scammed by people who fraudulently
represented themselves as attorneys. I felt I could no longer carry out my role
to ensure meaningful communication. That’s why I chose to leave.
May 21
Miller and Noem called the heads of D.H.S. field offices to
Washington for a meeting about increasing the number of arrests and
deportations. Miller said on Fox News that he wanted a minimum of 3,000 arrests
a day, for a million deportations in 2025.
Former ICE senior executive: We knew we were
going to get a tongue lashing. We’d already been hearing, You’re not doing
enough. The expectation was that someone was going to read us the riot act.
Todd Lyons, the ICE director, introduced the secretary. She
says to us, If I get fired in six months, I’m going to make sure you get fired
in six months. And I’m like: Hold on a second. I’ve been doing this for over 30
years, and you just got six months under your belt. You should get fired
because you don’t know how to run the mission.
Then Stephen Miller goes up next, and he chastises our
director. He dresses him down in front of us. And I’m like, This is so
unprofessional. A field office director says: We’re working through the list,
but we’re having some challenges with the list. We’re going to get it done.
We’re trying our hardest.
And Miller looks at Todd and says: What are you telling your
people? I told you — there is no list. Everyone is fair game.
Once that happened, I knew it was time for me to go. When he
said, There is no list; you’ve just got to go and get them — well, define
“them.” How do I know who “they” are? I’m brown, so what, you’re just going to
approach every brown person and ask them what their citizenship is?
(A White House spokesperson said Miller was highlighting the
need to implement the president’s agenda, not chastising Lyons.)
Former ICE field office director: Stephen Miller
was like: Reasonable suspicion is all you need. You have that authority.
He’s very savvy, very smart. I have a lot of respect for
him. He had his pulse on everything from the interior enforcement to the
border.
He gets very frustrated. This is what I want done, and why
isn’t it done already? When agents lost track of a Columbia student who
protested in support of Palestinians that Miller wanted arrested, he blew a
gasket. He said: You’re telling me that an antisemitic hater of the Western
world was able to outmaneuver, outsmart, outflank, outthink federal agents? I’m
supposed to go back to the president of the United States and tell him that you
don’t know where an 18-year-old person is on campus?
(A White House official said the president has pledged to
revoke visas for “anyone who hates America, undermines our country and poses a
risk to our national security.”)
May 25
Noem traveled to Israel to attend a memorial service for two
staff members of the Israeli Embassy who were killed in Washington, D.C.
D.H.S. official: Noem’s team was suspicious of
the careers, so they hadn’t been involved in strategic planning for her trip.
Right before she left, on a Saturday, the director who was responsible for the
region got a voice mail saying: Hey, the advance team has just booked another
meeting with an Israeli minister. The meeting is tomorrow. You need to write a
memo. But this guy was in a U-Haul driving his kid’s stuff home from college.
So the person above him, who doesn’t specialize in the region, offered to step
in. He was at dinner with his wife, got this call and said: I’ll go home. I’ll
do it.
Noem’s team hadn’t mentioned the minister’s name. So he
looked up the ministry and plugged in what he saw. A number of Trump appointees
cleared it. The secretary reads the memo, goes into the meeting — and it’s a
different minister because Prime Minister Benjamin Netanyahu had recently
shuffled his cabinet and the website hadn’t been updated.
Two people were removed from their positions. One, the
director who was driving the U-Haul, because he should have been available, and
then his boss, who had stepped up. This was one of the people key to
implementing Trump’s policy initiatives during his first term. They just pushed
him out without even thinking strategically: Wait a minute. What experience and
background are we losing if we get rid of this guy?
Former employee in the D.H.S. policy office: One
of the other Middle East experts had already left. It had been such a hostile
work environment. They had let all this expertise leave, and then they’re
pissed that they don’t have it. After this happened, it caused paranoia. There
were people who, if they were asked to provide information, would print it out
and cut out the names of all the people who worked on it and walk it over to
the front office. Because they were like, If they get upset about something
that’s in here, we don’t want them to be able to immediately know who to fire.
May 27
Following a memo from
Todd Lyons, the acting head of ICE, agents increasingly arrested undocumented
people who showed up for a hearing in immigration court. The memo said that
undocumented family members and friends accompanying the “target alien” could
also be arrested. ICE also began regularly arresting asylum applicants when
they went to a field office for an interview.
Mimi Tsankov, former immigration judge: For fear
of repercussions, people started avoiding exercising their rights by coming to
court. But if they fail to appear, they can receive an order for removal.
George D. Pappas, former immigration judge: When
ICE officers started entering the courthouse, I was told by my assistant chief
judge, Stay out of the way and grant the government’s motion to dismiss the
case.
No, I’m not going to do that. Now this person would not have
legal status. They would lose their work authorization. They’re susceptible to
arrest at any point. We had a duty to give them their day in court.
Jeremiah Johnson, former immigration judge: In
one case, I denied the motion to dismiss. It was a 20-year-old Sikh man from
India who was seeking asylum based on persecution for his political activism.
They arrested him in the hallway outside my courtroom.
Michael
Knowles, former asylum officer: Asylum offices have always been
physically separate from ICE and other enforcement. The idea was to communicate
that it’s OK to show up, even if you entered illegally or overstayed your visa,
because our job is to ascertain your claim. That’s in the law: Everyone gets a
shot.
But ICE was pulling people out of interviews or apprehending
them on their way out. Some of them didn’t have criminal records, and there was
no warrant out for their arrest. Asylum officers told me that if they finished
the interview before ICE arrived, they were told to keep the applicant longer.
They were being made part of a setup.
I retired even though I wasn’t ready.
(“Any application for asylum does not preclude immigration
enforcement,” Bis, the D.H.S. spokeswoman, wrote. “Nothing prohibits arresting
a lawbreaker where you find them.”)
June 6
Protests erupted in Los Angeles in response to a series of
immigration sweeps. Border Patrol agents, who rarely operated in cities in the
interior of the United States, were redirected to be part of the crackdown.
Noem soon deployed Gregory Bovino to lead the surge. Trump posted on Truth
Social that other Democratic-led cities would be next: “I want ICE, Border
Patrol, and our Great and Patriotic Law Enforcement Officers, to FOCUS on our
crime ridden and deadly Inner Cities.”
Teresa Pedregon, former deputy chief patrol agent at the
northern border: Greg Bovino reported directly to the D.H.S.
secretary. He was essentially not even under the chain of command. He doesn’t
believe in intelligence-driven operations. That was clear when he was in New
Orleans, where I worked with him. He was putting people in gas stations and
telling his agents, See how many illegals you can round up. I felt he was
auditioning to get Trump’s attention.
(Pedregon sued D.H.S. in 2020 over its personnel practices,
alleging, among other claims, that Bovino gave preferential treatment to white
male agents in New Orleans. The case was settled out of court two years later.)
Darius Reeves, former ICE field office director in
Baltimore: Anytime you engage the Border Patrol in interior
enforcement, the wheels are going to fall off. It’s not to disparage them. It’s
totally different tactics and totally different training.
Rafael Reyes, former Border Patrol agent in charge in
Deming, N.M.: I always told my agents, This is a career, not a
crusade. My ancestors, my family, we feared the Border Patrol. That’s the
stigma that came with that job. We’ve been struggling for a very long time to
move away from the stigma of the mass raids of the 1950s. After 9/11, we
started professionalizing. We evolved from this 9,000-man agency to the largest
law enforcement agency in the federal government. Border Patrol is now more
than 50 percent Hispanic. Interior enforcement isn’t our responsibility, and we
don’t like the blowback that comes from it.
Former D.H.S. executive 1: When Los Angeles
happened, they made all these arrests. They’re like, We can’t process them fast
enough, so put them on the plane. We had a total of 13 planes that we were
using. You can fit roughly 128 people on one of these planes. They didn’t care
if a plane flew with three people. The secretary wanted to see 13 planes in the
air every day, no matter what. That cost a lot of money.
(Bis, the D.H.S. spokeswoman, disputed these numbers and
wrote that “the operation of a flight with lower numbers can still be more cost
effective than the cost of detaining aliens additional days to fill a flight.”)
ICE agent: When people started making comments
like, ICE is disappearing people, They’re Nazis, They need to get out —
politicians would even say that — that empowered people to act more aggressive
toward us. Now you’re taking eight, 12, 15 people to arrest one guy. And you’re
doing it for safety. But at the same time, when you show up with that amount of
people, everything is automatically heightened — because somebody else looks at
it like, Why do you need 15 people for one guy?
June 6
The Trump administration announced that it had ended a
longstanding protection from deportation for people 21 and younger who were
abused or neglected in their home countries. Without providing evidence, D.H.S.
said the program was “infected with fraud and abuses,” accusing the Biden
administration of admitting “hundreds of suspected and confirmed adult gang
members.” By the end of the year, hundreds of these young
people had been detained and deported.
Sarah
Krieger, former policy analyst at U.S.C.I.S.: I led the portfolio
for all of these vulnerable young people. One day, I looked at the D.H.S.
website, and it says we’re no longer granting them deferred action — the form
of relief that they had. I was like, What? It turned out there was a policy manual
update I didn’t know about.
These young people each went in front of a state court
judge, who determined that they were abused or neglected and that it’s not in
their best interests to return to their home country. They’ve also all gone
through security checks.
July 4
Trump signed the One Big Beautiful Bill Act, which included
a spending
increase of $170 billion for immigration enforcement through 2029. ICE
began planning to add more than 100,000 beds, buying
at least 20 warehouses and converting them into large-scale detention
centers. Local opposition derailed these
plans in several states.
D.H.S. attorney: One of the most disappointing
experiences I’ve had here is watching career staff who believe this warehouse
plan is a disaster — one that will cause suffering and increased death — work
their hardest to make the plan happen. I’ve really struggled with how to deal
with that.
It’s true that for optimizing efficiency, the warehouses
make sense. But Fort Bliss in Texas, the closest analogue for the warehouses,
is a goddamned nightmare. I went there after it opened. It was planned and
built by a company that has zero experience in detention of any kind. It’s a
giant tent with partitions, so it’s incredibly loud. You could lose your mind
in that cacophony.
Claire Trickler-McNulty, former senior ICE
official: In March, a 19-year-old committed suicide at the
Glades facility in Florida. That was a facility that we had closed under Biden
because it had such persistent problems. They reopened it. They reopened many
of the facilities that were closed because of longstanding concerns about
conditions.
July 8
The administration adopted a
broad reading of a landmark 1996 immigration law. In court, ICE would now
request detention, without a bond hearing, for almost everyone who entered the
country illegally, regardless of whether they had a criminal record. Most
District Court judges rejected the administration’s new position, but two
appeals courts have ruled in favor of it. The issue is likely to reach the
Supreme Court.
Adam Boyd, former ICE attorney: If you have a
criminal record, we need to detain you. But when ICE didn’t have the bed space,
you could release lower-risk people, let’s say a mom and her kid. We don’t have
this idea of discretionary release anymore. You could have been here for 15
years, but you came across the border and didn’t have an admission at the port
of entry. You didn’t get a visitor stamp or anything, and you snuck across.
Here you are 15 years later, and we are saying we can detain you until the end
of your hearings.
Assistant U.S. attorney: Now that Congress has
given ICE all this funding for mandatory detention, that allows the Trump
administration to interpret this draconian law in a way that hasn’t been done
for 30 years.
But that means treating people who have been here for 20
years, and have no criminal record, the same as people who have been here for
20 days.
ICE lawyer: Mandatory detention is the dream of
every hard-line anti-immigration activist. This is as big a deal as ending
birthright citizenship. If the Trump administration does that, then they have
changed immigration law forever. If the Supreme Court signs off on this, it’s
effectively saying we don’t do asylum here anymore.
July 29
D.H.S. announced a
“Defend the Homeland” campaign to increase the number of ICE agents to 20,000
from 10,000, using funds from the One Big Beautiful Bill. The agency offered a
$50,000 signing bonus and dropped the minimum age for recruits to 18. The basic
training program at the academy was reduced by several weeks.
Ryan Schwank, former ICE attorney: I started as
an instructor at the academy in September 2025. On Day 1, we started on Page 70
of the materials, did about 30 pages, then skipped another hundred. It went on
like that. The longtime instructors said they used to run practice drills and
grade them. They used to do shooting exercises. Now we’re not doing it or we’re
not grading it. There are multiple-choice tests, but they’re open-book. They
removed most of the practical exams. Before, you had to show you could conduct
an arrest at a business, a home and a vehicle stop. If you failed the class,
you failed out of the academy. Now there is no grade given, so no one fails a
practical exam.
I know there’s a concern that the ICE recruits are white
nationalists, and I saw some that fit that concern. But by and large, people
were there because they saw an opportunity for a high-paid job in federal law
enforcement. A lot of them were first- and second-generation immigrants. There
was no indication that the cadets didn’t want to learn. But the way we were
rushing them through, they walked out not remotely prepared to do the job.
ICE agent: Every police department has a field
training program, where you learn most of your stuff from another decent cop.
When I joined ICE a few years ago, I got no field training. It’s overwhelming,
because you get out of the academy and it’s: OK, here you go. You start.
Now, you could tell the new guys from their mannerisms or
even how they talk when they’re getting ready to go out. They’d have their tac
vests with every pouch known to man — 10,000 things on their belt. They haven’t
done enough to know you don’t want all that on you while you’re running after
somebody or fighting with somebody.
Senior ICE officer: ICE is quickly hiring people
with little to no experience and training them on PowerPoint and then giving
them a badge and gun. I’m going to be honest with you, there are some really
old people and some really out-of-shape people.
(“This is completely false,” wrote Bis, the D.H.S.
spokeswoman. “Students must meet all requirements, otherwise they will not be
made law enforcement officers.”)
November 20-21
Noem posted an ad on X
urging people to apply to be a “Deportation Judge.” The next day, five
immigration judges were fired in San Francisco, which had a relatively high
rate of granting asylum cases. The dismissals brought the total for the year to
more than 100. With a backlog
of around 3.7 million cases, the Trump administration recruited military
lawyers to replace the fired judges. The grant rates for asylum have plummeted
to the lowest point for which data is available, an
analysis by The Times found.
Jeremiah Johnson, former immigration judge: On
Nov. 21, I heard my afternoon case. It was a family of four Indigenous
Guatemalans, a mother and father and two children. They were refugees who had
suffered physical abuse. The father’s leg had been broken, and his brother had
been killed. They were targeted for their race and ethnicity. They had a fear
of persecution, based on past persecution, which the government didn’t rebut.
I granted them asylum. D.H.S. waived the appeal. My last
words on the bench to that family were: You’ve been granted asylum in the
United States. That decision is final. Welcome to the United States. One of the
kids — I think he was in fifth grade — jumped up and clapped his hands
together.
Later, I went to my office and signed onto my computer and
found out I’d been fired. I was escorted out without time to print the letter
they sent me.
Early January 2026
ICE and C.B.P. sent 3,000 agents to Minneapolis under the
direction of Bovino. Immigration officers arrested at least 2,300 people in
Minnesota that month.
ICE agent: People were nervous about getting
sent to Minneapolis. I got the notice and had to show up less than a week
later. I didn’t want people to know I was with ICE. I even intentionally took
one of my wife’s girly suitcases to make it look like I was traveling with a
woman. Everyone’s Midwestern nice, so they’re like: Hey, welcome to Minnesota.
What brings you to town? I told people I was there to take care of my nephews.
There were protests outside the Whipple Building, which was
our operating center. Driving in, I’d try to look straight ahead while I was
being cursed out. They would be like: Kill yourself. You’re Nazi trash. I mean,
anything you would think of. They’d also protest outside certain hotels and
make noise. We’d get messages saying: If you’re at this hotel, just stay in
your room. Don’t leave. Guys would book the hotel with their personal credit
card instead of their government card because it was safer. One guy put a
Harris-Walz sticker on his bags. Another guy put an anti-Trump sticker.
D.H.S. border official: The majority of people
were protesting, but a significant number of people crossed the line, which
would absolutely negatively impact our ability to get the job done. For
example, if you have a child sex offender that you are looking for, and you
know where they live, and you’re trying to maintain a discreet presence until
you see that person exit a business or exit their house so you can arrest them,
but you’re surrounded by a bunch of people honking horns, they’ve effectively
blocked that arrest.
Senior ICE officer: We were going around in
rental cars arresting people. That was really wild to me. It would trip me out
that anyone would pull over to a Nissan Altima with a blue light on it. It
doesn’t look legit.
We have no authority to question a United States citizen.
And they would do that. I saw officers block someone in, put them in a car,
drive away and, once we get to a more secure location, look at the person and
say, Oh, shoot, that’s not our target.
January 7-26
During the Minneapolis surge, ICE and Border Patrol agents
fatally shot two American citizens, Renee Good and Alex Pretti. Without
providing evidence, Noem and other D.H.S. officials said Good and Pretti were
to blame by committing acts of domestic terrorism. As criticism of the
administration’s tactics in Minneapolis mounted, Tom Homan, Trump’s border
czar, replaced Bovino in Minneapolis.
Senior ICE officer: The Good shooting was
cleared by Secretary Noem like within an hour. There should be a real
investigation. For lesser-trained officers, that made them think, OK, we can
push the limits. You could really see that in the field in the lack of professionalism.
ICE was giving us big cans of pepper spray we were never issued before. I know
that if I spray someone, that’s a use-of-force incident that needs to be
investigated. But all these new people were emptying out their canisters,
driving by and spraying the crowd — no questions asked.
ICE agent: The one thing you’ll always hear cops
say is, One bad cop does something, and somehow it becomes a referendum on all
cops. It’s the only profession where that happens. You don’t hear that a doctor
got drunk and did surgery and killed somebody and have people saying every
doctor in America is an [expletive]. We’re being painted with a broad brush.
H.S.I. agent 1: We don’t like working with the
Border Patrol agents because they cut corners. They’re reckless and
unnecessarily aggressive. And you saw the direct result of that in Minneapolis.
The agents who shot Mr. Pretti were C.B.P.
I think the administration realized that what happened in
Minnesota was not great. The optics were terrible. So there has been a positive
effect in terms of the administration taking a step back from these types of
large civil immigration enforcement surges.
Ken Syring, former C.B.P. deputy chief of staff: Some
employees are angry at D.H.S. for making prejudicial statements about Good
before there was even an investigation. There are others who are really
concerned that a loss of legitimacy equals a loss of functionality, and that
C.B.P. won’t be able to operate as a law enforcement agency that’s in any way
successful after all of this. A lot of them seem to be operational concerns. I
haven’t heard many moral concerns.
Senior ICE officer: I think the big difference
happened when Homan replaced Bovino in Minneapolis. There were never official
quotas, just pressure to produce and a questioning of our tactics if we didn’t
arrest. The stress eased up tremendously under Homan.
January 21
The New York Times reported on
a 2025 memo from Todd Lyons, the acting director of ICE, that said agents could
enter homes to arrest people without a warrant from a judge. The next day,
James Percival, the general counsel for D.H.S., argued in
The Wall Street Journal that “illegal aliens aren’t entitled to the same Fourth
Amendment protections as U.S. citizens.”
The Supreme Court has never explicitly ruled that the Fourth
Amendment applies only to citizens. Six former D.H.S. general counsels and
acting general counsels from Republican and Democratic administrations wrote
in a guest essay for New York Times Opinion: “We urge the Department
of Homeland Security to adhere to the Constitution and end the practice of
conducting forcible entry into homes without judicial warrants.”
Ryan Schwank, former ICE lawyer: My supervisors
at the academy showed me this memo telling officers they can go into a home
using an administrative warrant from D.H.S. instead of a judicial warrant. They
say: You can’t keep a copy of the memo. You’re going to teach this to cadets,
but we won’t put in writing anywhere that we’re training them on this.
That’s an illegal way to teach. When you train law
enforcement officers, everything is in writing. If they ever want to discipline
an officer for not following orders, they have to prove they gave the
instructions.
I talked to my wife. I said I’d stepped into a bear trap. I
needed to report it, but I had to figure out how. Should I go to the Office of
the Inspector General or the Office for Civil Rights and Civil Liberties or the
ombudsman? I knew people in those offices who’d lost their jobs. I didn’t think
those offices were effective anymore. I found Whistleblower Aid, and we made the
disclosures.
Former D.H.S. executive 2: That memo is going to
reach the Supreme Court and get struck down. They took 40 or 50 years of policy
and just disregarded it. Quite frankly, the people who signed that have legal
exposure. They better get good lawyers. They need to have discussions about
getting a pardon before they leave.
There’s a few unfortunate folks out there who have gone in
with administrative warrants, but I’ve heard that it’s hardly ever done because
people at ICE understand that it’s incredibly dangerous. People who do it are
going to be personally, civilly and criminally liable.
Late January into February
As the number of migrants in detention surged past 73,000
(from fewer than 40,000 when Biden left office), Federal District Courts were
flooded with petitions for habeas corpus, a means of challenging imprisonment.
District Court judges have ruled against the government in 415 of 450 cases,
according to a Politico
tracker. In hundreds
of instances, ICE failed to comply with court orders, including by
holding people for extended periods after their dates of release. (Bis, the
D.H.S. spokeswoman, characterized the orders as “judicial overreach” and said
ICE complies “when it receives sufficient notice to do so.” )
Adam Boyd, former ICE attorney: It’s interesting
to see ICE and D.O.J. complaining they’re overwhelmed, but this was their own
making. If you are going to have tens of thousands of people being detained,
you’re going to have a lot more habeases being filed, because you are going against
decades of what the policy used to be.
Assistant U.S. attorney: This is a slow-moving
train wreck. When D.H.S. sends agents in for these surges and makes all the
arrests, they never check with us about whether we can handle the scale of
court cases that will follow. And we don’t have the capacity. This isn’t just
in a few places. It’s Los Angeles, Chicago, Charlotte, New Orleans and also the
rural districts, like in Texas and northern Michigan, with large detention
facilities where they ship a lot of people from blue states that don’t allow
the jails to house ICE detainees.
ICE lawyer: The average length of detention I’ve
seen is around 400 days — so, over a year. I have never seen anything like
this. We’ve got an order from a federal judge saying, Hey, show why this guy’s
detained. We’re like, We don’t actually know.
Former assistant U.S. attorney in Colorado: I
think a lot of the attorneys defending these cases think they are morally
repugnant. I had eight of these cases before I left. One was a DACA recipient
who came here years ago and worked in construction. I thought we would let him
out because he had a valid DACA application, but no. It just felt terrible.
What are we doing and why?
March 3
During a Senate hearing, Noem was asked about a $220 million
ad campaign, featuring her on horseback, that urged migrants to self-deport.
ProPublica reported earlier
that D.H.S. awarded a no-bid contract for the campaign to a company that
subcontracted with a firm run by the husband of Tricia McLaughlin when she was
the director of the D.H.S. Office of Public Affairs. (Bis, the D.H.S.
spokeswoman, said that the Office of Public Affairs was “simply the vehicle for
this contract” and that McLaughlin, who has since left the department, recused
herself from interacting with subcontractors.)
In response to senators’ questions about the ads, Noem said
Trump approved them. Trump fired Noem on March 5.
D.H.S. official: They had, without telling
anybody, decided to run these ads in Mexico. They ran a commercial in prime
time during a soccer game — the equivalent of “Monday Night Football.” Which
just led to outrage in Mexico.
After the ad ran, I heard that the State Department called
over to our political leadership and just lit into them. Like: What the hell
are you guys doing? Because of the contiguous border, it’s exceptionally
important that we maintain good relations with Mexico. We want to deport people
there. They were just beyond irritated that whoever made the decision hadn’t
cleared it with State.
Kerry Doyle, former chief of ICE’s legal branch and
former immigration judge: Noem broke the cardinal rule: Never throw
the president under the bus, and never upstage him. I also think the women in
this MAGA universe are expendable in a way the men don’t seem to be.
I think they understand it’s bad for their polling and for
the midterm elections to be as aggressive as they were. So they’ve stopped
saying “mass deportations.” But it’s not a policy change.
March 5
Trump nominated Markwayne Mullin, a Republican senator from
Oklahoma, to succeed Noem as secretary of homeland security. At his
confirmation hearing, Mullin signaled a willingness to reconsider some of the
agency’s most aggressive tactics. He has also privately supported an
investigation by the D.H.S. inspector general into how Noem and Lewandowski
handled contracts, The
Times reported.
The pace of daily arrests has
dropped since January, but Stephen Miller has remained committed to
his larger goals. “Everyone involved in the asylum system knows and understands
the claims are all fake,” he wrote on X in April.
ICE lawyer: Some of the ICE agents who lean MAGA
cannot wait for this administration to be done. I know the guys are tired. For
the first time this month, I am hearing guys questioning what they’re being
asked to do. They’ve had a year now of people spitting on their feet and
constantly calling them pigs and fascists, even when they’re just standing
there at the airport. It’s having a real impact on people.
Former D.H.S. executive 1: The people that are
working don’t disagree with strong enforcement, consequences and deterrence.
But you don’t have to go about it looking so unhinged. It’s causing huge
problems and creating distrust in law enforcement, in ICE especially. I don’t
know if we can come back from this.
D.H.S. attorney: The ultimate goal of this
administration is nothing less than deporting every immigrant it possibly can
by the end of the term while shutting down incoming legal immigration other
than rich people they want and white South Africans. The whole D.H.S. project
needs to be viewed in those terms: as forcing a mass exodus and shutdown of the
entire U.S. immigration system.
Kerry Doyle, former chief of ICE’s legal branch and
former immigration judge: I’m heartened that Mullin sounded
conciliatory at his confirmation hearing, but it’s hard to know what that will
mean. The people driving these policies are still very much in the
administration. There will have to be massive upheaval to set things right
again.




